While France is in confinement at least until May 11, 2020, and venues are not set to reopen yet, the show is postponed to 2021.
As a matter of fact, for a show like Yen Shun can happen in France, it needs show venues of a large capacity for the public, but the borders with China must be open so that dancers and tech staff came make it to France. Yet, as of today, no one can tell a date for one or the other.
Ticket holders are worried no communication is happening and wonder if they've been swindled. We can rest them assure, Shen Yun is a show that comes to France every year for 20 years and it's impossible to plan an adjournement in 2020, but chances are the show to return next year.
Like many other companies on this trade, it's likely that organizers are more into an adjournment rather than refunding to relieved their cash flow and avoid bankruptcy that would be bad for all. Indeed, it's not that the show cannot happen that people who worked on making this show have no funds and if they had to refund all tickets overnight without income, they would be quickly stifled.
Whatever happens, here are the different scenarios, provided by the organizer, to send a refund request for your Shen Yun tickets 2020 in France:
1/ The spectator bought tickets to a reseller like FNAC / TICKETNET / CARREFOUR SPECTACLE / AUCHAN and so on... (for all performances, in all French towns for the 2020 tour)
You have to directly contact this reseller (phone, email, web site where you bought your tickets).
They will directly and exclusively take care of your request of postponment or repayment. Some resellers may have already sent an email on that matter.
2/ The spectator bought tickets via LOTUS SACRE - Ticketingbox - on shenyun.com official website.
An email from Lotus Sacré production is currently being send (this week or next week) to all spectators to proceed to postponment or repayment of their tickets.
Several options are detailed in the mail they got or will soon:
If no repayment ticket request is made prior to July 31, 2020 midnight (CEST), tickets are automatically renewed and valid for the matching date in 2021.
Dates and Opening Time
From 3 April 2020 to 10 May 2020
Palais des Congrès
Place de la Porte Maillot
75017 Paris 17
RER C ou métro ligne 1 station "Porte Maillot"
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